Human support
Something acting weird?
Let’s fix it.
Switcheroo should feel instant. If it doesn’t, send us a note and we’ll help you sort it out.
The fastest route
Email us directly.
Questions, bugs, feedback, mildly dramatic app-switching emergencies—we’re here for all of it.
Help us help you
What to include
- Your macOS version
- Your Switcheroo version, shown under Help in the menu
- What you expected and what happened instead
- Steps or a screenshot if the issue is repeatable
Please don’t send passwords or other sensitive information. We’ll get back to you as soon as we can.
Quick help
Try this first
Switcheroo isn’t reacting to my shortcut.
Quit and reopen Switcheroo, then choose Help → Show How-to… from its menu to review the setup flow. If macOS asks you to confirm a permission, follow the on-screen instructions and relaunch the app.
Where can I change my trigger key?
Open the Switcheroo menu in the macOS menu bar, choose Options, and select right Command or right Option.
Does Switcheroo store what I type?
No. Switcheroo reacts to the shortcut combinations you assign, but it does not store the characters you type. Your app shortcuts are stored locally on your Mac.
Still stuck?
Email help@switchfaster.com. That’s what we’re here for.